Examination FAQs

Can I cancel my booking?   

If you cancel your booking, you will lose your place on the priority list. You may not receive a refund for the full amount of the fees.

 

I want to withdraw from my examination. Can I transfer or get a refund?

If you withdraw before the closing date, no supporting documentation is required. You are entitled to a refund of fees, minus a 20% administration charge.

However, withdrawing after the closing date requires supporting documentation explaining why you can no longer attend.

To qualify for a refund, this must be due to compassionate or medical reasons, as per the regulations.

Acceptable supporting documentation may include a visa refusal, a signed letter from a consultant, a medical certificate, or a death certificate for bereavement. If approved, you will receive a refund, minus a 20% administration fee.

 

When will I receive my candidate notice?

Candidate notices are sent 4-6 weeks before the examination start date.

Requests for specific examination days can be made, but we cannot guarantee they will be granted.

 

When will I receive my results?

The result date for your examination can be found on your candidate notice. If no date is provided, you will receive your results within 6 weeks. Results are published on the college website. Please ensure you are looking at the correct results listing and candidate number to avoid confusion, as multiple results may be published on the website.

 

I’ve withdrawn from an examination. How long will it take to receive my refund?

Refunds take 10-14 business days to appear on your credit card statement. If you have not received your refund, please contact your bank for more information. The refund will be recorded under Hill Square Educational Trust.

 

How will I be contacted regarding any changes?

We will contact you through your RCSEd user account at the registered email address you provided on your application.

 

I’m time expired on my examination. Can I sit the examination?

Please refer to the Regulations for your specialty.

 

How can I contact the College?

Rather than calling the College, please email the relevant department in the first instance:

Contacting us by email ensures we can prioritise and address your query or concern as efficiently as possible. Please refrain from emailing repeatedly, as this will delay our efforts to assist all affected candidates and to rearrange our examinations.

 


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